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What is MoPH MediTrack? A guide for Lebanese pharmacists

MoPH MediTrack is Lebanon's national drug track-and-trace system. What it is, what it requires, what changed in 2023, and how pharmacies submit dispenses today.

Selim Moukarzel portrait

Selim Moukarzel

Co-founder · Pharmacy Operations

Definition

MoPH MediTrack is the national drug track-and-trace system operated by the Lebanese Ministry of Public Health. It records every regulated dispense at a Lebanese pharmacy using GS1 2D barcodes that encode the drug's GTIN, batch number, and expiry date, tied to the patient's Unique Health ID (UHID).

What MediTrack is, in two paragraphs

MediTrack is the system the Lebanese Ministry of Public Health (MoPH) uses to track regulated medicines from import to dispensing. The aim is simple — make sure every box of a regulated drug that enters Lebanon ends up in the right patient's hands, that nothing is diverted, counterfeited, or sold without a record. The platform was first connected to drug warehouses and importers in late 2020, and pharmacy-level rollout has been progressively scaled from 2022 onwards.

What changed in 2023

On 5 January 2023, Minister Decision No. 6/1 made MediTrack submissions mandatory for cancer drugs and other subsidised medicines, and required that each dispense be tied to a patient registered with a Unique Health ID (UHID) at an MoPH-identified centre. Since then, the scope has expanded category by category — and the practical reality for pharmacies has been: if you dispense a drug that falls under the rule, you must submit it to MediTrack, and you must have a valid UHID against the patient receiving it.

What MediTrack actually requires at the till

MediTrack expects three pieces of information per dispense: which drug (encoded as GS1 GTIN + batch + expiry, scanned from the 2D barcode on the outer packaging), who dispensed it (the pharmacy's MoPH credential), and who received it (the patient's UHID for regulated categories). The data goes to MoPH's central system either through the official portal or, for pharmacies running compliant software, through MediTrack's API in the background.

  • GS1 2D barcode encoding GTIN + batch + expiry on every regulated pack
  • Pharmacy's MoPH MediTrack credentials configured before go-live
  • Patient's UHID captured against the dispense for regulated categories

What this looks like for a pharmacy on legacy software

On most legacy pharmacy systems, MediTrack submission is a separate step: the cashier rings the sale, prints the receipt, and at the end of the day someone — usually the owner or a senior pharmacist — opens the MoPH portal, types in the dispenses by hand, and reconciles. The friction is real. Mis-typed serials, forgotten UHIDs, and end-of-month catch-up batches are common. Pharmacy software built around MediTrack from the start removes that friction by submitting on every dispense from the same screen where the sale is rung.

What this looks like on PharmEasy

PharmEasy treats MediTrack as a core part of the dispense workflow, not a daily admin task. When the cashier scans the GS1 barcode, the GTIN + batch + expiry are read directly from the code; the UHID has already been captured against the patient the first time they were seen. The sale completes — even offline — and the MediTrack submission queues for transmission to MoPH. Retries are silent. Failures surface with the exact MoPH error in a compliance dashboard. Inspections become an export rather than a day of preparation.

Frequently asked

Is MediTrack required for every drug?
No. MediTrack submission is currently mandatory for cancer drugs and other subsidised categories under the January 2023 MoPH decision, with progressively expanding scope. Best practice — and what PharmEasy does by default — is to submit every regulated dispense and let the system handle the categorisation, rather than relying on cashiers to decide on the spot.
Do I need a UHID for every patient?
For regulated categories yes — the MoPH rule ties the dispense to a patient registered at an MoPH-identified centre with a Unique Health ID. For non-regulated dispenses the UHID is optional but still useful for clinical continuity (allergies, recurring meds, chronic conditions). PharmEasy captures it once per patient and reuses it on every subsequent dispense.
What happens if MediTrack is down when I dispense?
Sales should not stop. On PharmEasy, every dispense queues a MediTrack submission locally with the full payload. When the MoPH API returns to service, every queued submission is sent with an idempotency key so nothing is duplicated. Pharmacies running purely manual portal entry typically have no fallback when MediTrack itself is offline; software-driven submission with retries fills that gap.
Selim Moukarzel portrait

About the author

Selim Moukarzel

Co-founder · Pharmacy Operations

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