The pharmacy ERP that runs your day.

PharmEasy is a progressive web app (PWA) with a service worker and local IndexedDB storage. Every sale, return, customer lookup, and inventory adjustment is saved on the device first. When the internet returns, transactions replay to the cloud automatically with conflict-safe sync. The point-of-sale screen, customer search, and receipt printing all work without any connection — which matters because Lebanese pharmacies frequently lose power and internet for hours at a time.

Yes. MediTrack is Lebanon's national drug track-and-trace system operated by the Ministry of Public Health, mandated for cancer and subsidised drugs since 2023 and rolled out across pharmacies through 2022-2024. PharmEasy integrates with the MediTrack API so every dispense is reported automatically — no separate submission step. The integration is core to PharmEasy, not an add-on. If MediTrack is offline, dispenses are queued and submitted as soon as the API is reachable again. The official MoPH overview is published at https://www.moph.gov.lb/en/Pages/6/15089/meditrack-project-track-trace-medicines-through-the-2d-barcode.

Yes. PharmEasy includes a migration path from SoftPharm and from CSV/Excel exports produced by most other Lebanese pharmacy systems. The $1,000 installation fee covers data migration: drugs, inventory levels, batch numbers and expiries, customers, suppliers, and historical balances. The migration is run by our team before go-live so you start with your full history already in PharmEasy.

The one-time $1,000 fee covers everything needed to go live: on-site setup of devices, data migration from your existing system, configuration of your Chart of Accounts to the Lebanese Plan Comptable (the standardised chart of accounts maintained under the Lebanese Association of Certified Public Accountants — see https://www.ifac.org/about-ifac/membership/members/lebanese-association-certified-public-accountants), MoPH MediTrack credential setup, receipt printer pairing, and a half-day of on-site staff training. It is charged once per pharmacy, not per branch or per user, and applies to every plan including Starter.

A typical single-branch pharmacy is live in three to five business days from contract signing. The first day is data migration and configuration in our environment; the second is on-site installation, printer setup, and MediTrack credential testing; the third is staff training and a supervised go-live. Multi-branch rollouts add one to two days per additional branch. We schedule installation outside peak hours to avoid disrupting normal trading.

Multi-branch is supported on the Pro plan ($199 per month) and on Enterprise. Each branch has its own inventory, cash shifts, and reporting, but shares one Chart of Accounts, one customer database, and one MoPH MediTrack account. Owners can switch between branches in one click and view consolidated reports across all branches. Branch-level permissions control which users can see or act on each branch.

Yes. All PharmEasy data is stored in a managed PostgreSQL database with automated daily backups retained for 30 days and point-in-time recovery for the last 7 days. The database is hosted in the AWS Europe (Paris) region with encryption at rest and in transit. Each pharmacy can also export its full data set (drugs, customers, sales, accounting) on demand from the Settings page.